Course
Award in Hospitality and Supervision - Level 3
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About the course
This qualification is meticulously designed to equip learners with the necessary skills and knowledge for employment in supervisory and leadership roles within the hospitality sector. As Liverpool’s hospitality industry continues to grow, this course provides an excellent opportunity for individuals to advance their careers.
Course structure
Participants will engage in a comprehensive curriculum that covers various critical aspects of hospitality supervision:
- Understanding the structure and components of the hospitality industry
- Effective communication strategies within the hospitality sector
- Techniques and skills for leading a team
- Supervising customer service to ensure high standards
- Managing stock control and optimising the use of resources
- Delivering exceptional customer service
Qualification
Upon successful completion of the course, participants will earn the Level 3 Award in Hospitality Supervision & Leadership.
What next?
Graduates of this programme may pursue employment opportunities in supervisory roles or advance to the Level 3 Diploma in Hospitality Supervision and Leadership (NVQ) qualification, further enhancing their professional credentials and career prospects.
This programme provides a solid foundation for those aiming to excel in the dynamic and ever-expanding hospitality industry.