Course type:
Age:
Duration:
Cost:
Location:
This apprenticeship is delivered through a combination of tutorial workshops and monthly one-to-one visits from a dedicated Development Coach. Learners will be required to present a work-based project they have led as part of the programme. Participants will engage in a range of tutorial workshops, supplemented by monthly one-to-one visits from their dedicated Development Coach. As part of the programme, learners must lead and present a work-based project, applying their newly acquired knowledge and skills in a practical setting.
The aim of this apprenticeship is to equip individuals working within an organisation with the necessary knowledge and skills to excel as customer service practitioners and advance their careers.
The Learning Foundry,
Watson Building,
4 Renshaw Street,
Liverpool,
L1 2SA