Course
Senior Property Management - Level 4 or Level 5
Course type:
Apprenticeships
Age:
16+
Duration:
18 months
Cost:
Fully funded
Location:
Blended
About the course
The apprenticeship includes a series of tutorial workshops complemented by monthly one-to-one visits from a dedicated Development Coach. Learners will be required to present a work-based project they have led as part of the programme.
Aim
This apprenticeship is designed for senior housing professionals in the social or private housing sectors who are responsible for the delivery and management of housing or property-related services. This includes roles such as Neighbourhood Manager, Housing Manager, and Income Manager.
Learning outcomes
- Legislation and Regulation Understanding: A thorough understanding of legislation and regulation in the housing and property management sector.
- Business Planning and Management Skills: The ability to undertake business planning, manage financial risks, and monitor performance through management systems.
- Customer and Stakeholder Relationship Management: Confidence to develop and maintain effective customer and stakeholder relationships.
- Technical Knowledge: The knowledge required to provide advice on housing services such as repairs and maintenance.
- People Management Skills: Effective people management, decision-making, and time management skills.
Course structure
- Customer Service in Housing: Enhancing skills to provide exceptional customer service within the housing sector.
- Financing for Housing: Understanding financial principles and practices related to housing management.
- Housing Law: Gaining knowledge of legal aspects relevant to housing and property management.
- Housing Policy: Learning about housing policies and their impact on management practices.
- Managing People and Change: Developing skills to manage teams and implement changes effectively.
- Professional Practice Skills for Housing: Acquiring professional skills necessary for effective housing management.