Paying your rent is one of the most important parts of your tenancy and helps ensure your account stays up to date.
As a tenant, ensuring you pay your rent is one of the most important aspects of keeping on top of your tenancy.
Always paying your rent keeps on top of your account and provides peace of mind.
There are several ways to pay and we’re here to help if you have any questions about your payments or your account.
A Direct Debit is usually the easiest way to pay your rent . Once it’s set up, payments are collected automatically, helping you stay on top of your rent without needing to remember payment dates each month.
Many residents choose this option because its simple, secure and convenient.
You may also be able to make payments through The HUB and other available payment methods.
If you’re unsure how to pay your rent, or would like to discuss your options, our team will be happy to help.
We understand that circumstances can change and that managing household finances isn’t always easy.
If your worried about paying your rent, please contact us as soon as possible. The earlier we know about a problem, the sooner we can work with you to understand your situation and discuss what support may be available.
Ignoring the issue can make things more difficult later on, so please get in touch if you’re concerned.
It’s a good idea to keep track of your payments and account balance regularly.
The HUB allows you to manage your account online and access information about your tenancy whenever you need it.
It’s a good idea to keep track of your payments and account balance regularly.
The HUB allows you to manage your account online and access information about your tenancy whenever you need it.
Our frequently asked questions provide you with answers to some of the most common questions around residential tenancy.
Your tenancy agreement will explain when rent payments are due. If you’re unsure, please contact us and we’ll be happy to confirm this for you.
Many residents choose to set up a Direct Debit, as payments are made automatically each month.
Contact us as soon as possible. We’ll check your account and explain what happens next.
Please talk to us. We understand circumstances can change and we’ll discuss the support and options available to you.
Yes you can manage your account through The HUB.
Whether you have a question about a payment, need help setting up a Direct Debit or want to discuss your account, our team is here to help.
